Fusion IT Integrator. We specialize in high-tech solutions in the field of business automation using intranet solutions.

Case: intranet portal for JSC “Medicina” (clinic of Academician Roitberg)

JSC “Medicina” (clinic of Academician Roitberg) was established in 1990, is one of the largest private medical organizations in Russia, is the clinical base of the Department of Therapy and Family Medicine of the Russian National Research Medical University. N.I. Pirogrov. The clinic employs more than 1,000 employees, including 350 doctors from 66 medical specialties.

The Meditsina clinic was the first in the country to be accredited according to the international quality standards of medical care JCI, is the winner of the European competition for quality EFQM Awards 2012 and the winner of the RF Government Prize in the field of quality, was recognized as the best private clinic in Moscow by the competition jury of the Moscow festival in the field of health "Formula of Life" -2012".

Platform selection

For the effective operation of the enterprise, it is necessary to build high-quality internal communications, which is especially important in large organizations. To create an intranet portal in a short time (3 months), the customer chose 1C-Bitrix24. It is the most suitable system for simplifying the interaction of 1000 employees of the company within the framework of work processes and corporate life. In addition, it allows integration with other customer systems: AD and 1C: ZUP.

About the developer

For the development and implementation of the platform was chosen "Fusion Web Integrator". The company has been on the market since 2008 and during this time has successfully implemented more than 500 projects. It occupies a leading position in the 1C-Bitrix ratings and is a gold partner of Bitrix24.

Implementation results

“We successfully chose a platform and an integrator, the functionality satisfied the need for a single information space for the interaction of our employees. This is very important when there are almost a thousand of them in different departments, – client's project manager.

Organization structure

This is an element on the portal that allows you to find the right employee, see information about him and quickly contact.

He also helps new employees to independently understand the hierarchy of the company, to study all the services, to get acquainted with colleagues from his department, as well as with managers and employees from other departments.

Also, for the convenience of communications, the section “Telephone Directory” has been added, in which you can find the contacts of any employee.

Section “News”

“In a large company, it must be possible to inform all employees without exception about the changes. It is convenient when this can be done quickly and with minimal effort, ”- client's project manager.

The section is located on the main page of the portal above the “Live feed” block.News are sorted by date, it is also possible to go to the archive and see everything that happened, for example, when the employee was on vacation.

From the components of the "News List" section, as well as on the basis of "Infoblocks" and "Calendar" modules, a block "Information on upcoming events" is formed.

Unified repository of documentation

To navigate throughout the internal documents, a section "disk" was created, in which there are filters by type, registration date and units for which they are intended. All regulatory documentation is accumulated in it: workers and job descriptions, standards, blanks, processes and medical programs.

Automation of internal processes

For quick and convenient work, a section was created, which allows in one click order a certificate, to agree on vacation, to get the office or to cause technical support. Now routine processes occupy a minimum of time.

Quality system

The process "Work on medical errors" is required for all organizations in the health sector. But in many clinics it has not yet been automated. Since the incident, a few weeks can pass from the date of decision on it. The platform allows you to do everything quickly and prevent temporary losses.

"It is very important for any medical organization that cares about the quality of their work and values ​​a reputation," Project Manager on the part of the customer.

The quality system allows you to classify and evaluate errors, develop a plan of corrective actions, and then coordinate and approve it.

As a result, the employee receives a ready-made document, adhering to which he can solve the problem situation. And the measures established in it will prevent the emergence of such incidents in the future.

In addition, it is possible to unload statistics, taking into account the error factors in order to analyze the situation in a timely manner. It improves the quality of service, keeps in the tone of employees and allows you to quickly identify problem areas.

Results of implementation

· 1000 Users in the system: doctors, junior medical personnel, administrative staff, personnel management service, accounting, etc.;